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Central Bank of Nigeria discusses challenges, mobile payments and connectivity ahead of Nigeria Com

dare ol
Chairman
Licensed Mobile Payment Operators
This year NigeriaCom has developed the mobile money section of the conference, involving the critical players within the mobile payments ecosystem, the regulatory body and some of the pioneering banks. With the Central Bank of Nigeria participating the discussion about reaching the unbanked population is a session not to be missed. We discussed the mobile payments landscape and some of the challenges for a cashless society in Nigeria with Dare Owolabi, Chairman of the Association of Licensed Mobile Payment Operators (ALMPO)

Com World Series: How is your company positioned in Nigeria and what are its future objectives? 

Dare Owolabi: Mobile Money Operators in Nigeria is positioned and believed that mobile money is sustainable and are taking a scalable approach to provide convenient and affordable financial services to the unbanked. Mobile Money for the Unbanked (MMU) works with mobile operators and their future objectives are to provide a financial industry that accelerates the availability of affordable financial services that provide safety, security and convenience to the unbanked.

Com World Series:  What do you think are the top 3 major trends that are affecting your business in the region in 2013?

Dare Owolabi: The 3 major trends that are affecting mobile money business in the past years are:
  • Level of illiteracy among subscribers: Mobile money operators have not sufficiently educated their customers on the use of mobile money.
  • Financial Institution Regulators:  Articulation of policies that will improve the financial inclusion is still a far play
  • High cost of USSD: transaction cost is high
Com World Series:  What are the remaining challenges in terms of connectivity and quality of services in the region and which technologies are most likely to resolve these issues?  

Dare Owolabi: Network connectivity is a major issue:  there are lots of interruptions due to unstable broadband. This makes subscribers to lose confidence in operation of mobile money. The technology that will resolve these issues is to transform telecommunication industry.

Com World Series: How are smartphones/tablets and cloud services impacting mobile/internet service providers in Nigeria?

Dare Owolabi: Most Nigeria use smartphones and tablets and this have increased the infiltration and usage of internet. It is left for the operators to continue to invest and improve data consumptions in order to buy subscribers credibility.

Com World Series: In your opinion, which companies are spearheading innovation in the region and what can be learnt from them?

Dare Owolabi: In our opinion all mobile money operators are trying their best to drive the industry and make sure it succeeds.
NigeriaComDare and the Central Bank of Nigeria plus other distinguished speakers will be sharing views on Day One, 16 September at 15:40 on the panel: The mobile money advantage and reaching the unbanked

Tier 1 African Mobile Operator Selects Mobile-Technologies’ SIM and Number Management Solution

As a leader in the provision of advanced telecom solutions, Mobile-Technologies has been chosen by a tier 1 mobile operator in southern Africa to deliver a fully automated SIM and number management solution to manage their entire SIM supply chain more effectively.

The Intelligent SIM Manager (iSM) is a highly sought after SIM and number management system that deals with all the aspects of the SIM lifecycle. It helps the sourcing of SIM-cards by automating the collection of all data required pre-production, secures data transportation, handles warehousing and distribution, and finally the SIM provisioning and activation from a single web-interface.

“Many network operators use in-house manual processes or outdated solutions exposing themselves to costly production and inventory mistakes, loss of data integrity across multiple infrastructure components and the potential duplication of SIM card records. Our iSM solution completely eliminates these challenges while bringing in more efficiencies and cost savings.” Says Eli Hem Jensen, CEO, Mobile-Technologies.

Eli continues, “Access to new mobile number ranges from regulators is often restricted and very costly. This makes optimal number recycling business-critical. The iSM solution is the perfect solution to deal with these challenges.”

The iSM solution is part of our ISL framework which enables the operator to embrace new opportunities and capabilities including offering number selection, customer registration (KYC - Know Your Customer) and dealer management in a progressive and cost efficient manner. For more information: www.mobile-technologies.com

About Mobile Technologies Co., Ltd

Mobile-Technologies provide advanced services and solutions for wireless operators across the globe. Our leading-edge technology is based on many years of experience in telecommunications and we are proud of the value our innovative solutions bring to our worldwide clients. Our products and solutions are tailored for Mobile Operators. We cumulate years of experience in SIM lifecycle management, customer registration, SIM provisioning and activation, prepaid vouchers management and dealers management.

Important information

Issuance, publication or distribution of this press release in certain jurisdictions could be subject to restrictions. The recipient of this press release is responsible for using this press release and the constituent information in accordance with the rules and regulations prevailing in the particular jurisdiction. This press release does not constitute an offer or an offering to acquire or subscribe for any of the company’s securities in any jurisdiction.

Strategic insights and content viewpoints from Huawei, TA Telecom, Virgin Mobile, Smile and 2Go on Day 1 of VAS Africa

For the first time this year VAS Africa was co-located with MVNOs Africa, and more than 250 delegates from the two events joined the opening keynote session on June 24th at the Maslow Sandton in Johannesburg.  

With strategic insight from Huawei and TA Telecom, together with operator and content viewpoints from Virgin Mobile, Smile and 2Go, the keynote session set the scene for a day discussing innovation in both technology and marketing strategies.

Panellists and speakers assessed the role of operators in the expanding digital ecosystem – dumb pipe/data channel or innovator, with emphasis placed this year on the importance of the role of pipe/channel.  The conference went on to discuss the opportunities available from partnerships with OTT players and content providers.  Operators should consider aligning their strategies with the likes of skype, viber and whatsapp – to maximise what these players are doing within the operators’ own strategies.  Alignment and partnership were deemed to be the way forward, not competition.

Focus on the customer is key.  Is the customer educated on the cost of data consumption?  Is the app/service easy to use?  Is the content relevant and local to the customer?  What services will create stickiness?  Where is the consumer and how do they prefer to receive the content/services?  Also important to remember is that while 154 million African customers use a smartphone, still 931 million use the feature hone.

The first day concluded with the Mobile Marketing and Advertising session, bringing case studies of new ways to target the consumer via mobile.  At the heart of the day was the reminder that the operator knows the customer best and thus retains a pivotal role in the expanding digital ecosystem.


Together with the key content take-aways, delegates enjoyed extensive networking opportunities across the VAS and MVNOs events - speed networking, one-to-one introductions and an informal drinks reception at the close of the day.  Join us for day two and a focus on Mobile Money, Mobile Music, Social Networking, and Key VAS for the African market.

 Join us for day two of VAS Africa to hear from MTN, Cell C, Safaricom, Nokia and many more.


Should the economic recession still be affecting the Eurasian Telecommunications market?

The Economic Recession: Implanting a Global Mindset of Panic
Following the events of 2007, the phrase ‘economic downturn’ resonates strongly in the hearts of individuals all over the globe. With the macroeconomic environment having falling into significant decline and being shadowed in great uncertainty following the global economic recession, it is no wonder that its impacts echo considerably into daily life years into its aftermath. My view however is that the impacts of the recession have escalated far beyond the extent of its reality. It is the ‘global mindset of panic’ embodied almost universally which has triggered the escalation of the recession from an epidemic into a global pandemic. I believe that to recover, one must look forward. To grow, one must spend. And this thinking is of paramount importance to the business world. Positivity not only in thinking, but in spending, is crucial if we are to grow out of this ghost of recession which continues to haunt the public mind.

Is the recession still truly affecting the Eurasian Telecommunications market?
The telecommunications market has no less been threatened by the deepest post-war recession to date. With reduced consumer spending and volatility in the markets of operations, there has been a negative impact on financial and operational performance. In Eurasia, many of the leading operators of the region have stated that ‘global difficulties within the financial sector make it difficult to attract additional financing’ (MTS) whilst ‘inflationary pressures on daily necessities are hitting peoples wallets leading to cautiousness when it comes to consumption’ (Telenor).

But what have been the actualities of the market through this recessive period? Subscription growth for telecommunications has in fact steadily grown from prior to 2007. Penetration of mobile broadband is currently at 74% and is forecast to reach an impressive 97% by the end of 2012 (Informa Telecoms & Media). Thus evidence shows consumers are consuming and growth will continue. And with the increasing opportunities given by evolving telecommunication technology, epitomised by mobile tv and videos, gaming, multiple applications and healthcare, this is set to grow further. Additionally, with the release of new spectrum at 2.5Ghz in accordance with the digital dividend, mobile broadband services are set to become truly pervasive. The necessity for communication is constant, which alongside the multidimensionality of the telecoms markets, leaves a picture which is predominantly positive.

So what should Eurasian Telcos be concentrating on to maximise their ROI?
A seemingly relatively easy question becomes much more difficult in the aftermath of a destabilising economic recession. Is it right to increase expenditure now to prepare for forecasted growth or to limit expenditures considering the instability of a recovering market?

Personally, I feel that now is the time to get ready for the next stage of growth. In order for telco businesses to stay at the cutting edge of the market, now is the time to start investing in the technologies of the future and shed this mindset that has been so detrimental to the economy of the present day. So what way can telecos do that, you may ask? Let’s take LTE. Having now been tested, trialled and commercially announced by over 100 manufacturers, surely the migration to LTE from 3G is the future of the networks, addressing market needs for the foreseeable future. The idea of investing in new LTE architecture, rather than building upon existing infrastructure, although expensive now, seems like the right thing to do.

Other big earners for the market in my opinion must be value-added content, crucial in keeping the ever-demanding customer happy. Loyalty schemes, similarly, will surely benefit operators in retaining their highest-value customers. The opportunities for growth are endless in such a multi-dimensional arena, as long as thinking and spending remain positive.

Discussion and Debate: Determining the Direction of Development
I am sure my view is one that will not be unopposed. Even the world’s leading economists disagree on what are the optimal business models for moving out of a recession. This unsettling fact leaves the industry in a predicament on the best way forward. So what to do?

We need to talk through these issues in depth and detail, with advice from the regions’ key leaders. Platforms are needed to resolve queries of the future of the Eurasian telecoms market: how can we capitalise on new revenue streams and constant broadband developments? How can businesses be revolutionised to boost their development? Do the answers lie in LTE, IPTV and seamless fixed-mobile convergence? The answers are far from clear-cut but dedicated discussion and debate holds the key for finding the right path.

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Where can the right level of discussion and debate be found? Where is there dedication to a focus on the Eurasian teleco market specifically? Where can you proactively join in these discussions? To find out more about such a forum that initiates truly topical discussion, click here...

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